Specialist PI Insurance for Smart Health Professionals

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HPI Online: Professional Indemnity insurance for a wide array of Allied Health Professionals.

As a busy healthcare professional, we understand you need a professional indemnity policy you can trust to cover your specialised services, that will be there when you need it most – at claim time.

HPI Online offers protection in the event of a claim made against you or your business, due to a mistake, error, omission or breach of your professional duty, made while providing your services.

Professional indemnity insurance may be a formal requirement for some allied health professionals, if you’re unsure, we suggest contacting your governing registration body for advice.

Professional Indemnity Insurance made easy

We understand everyone’s circumstances are different – we can also offer cover for Professionals specialising in multiple areas of allied health.

Allied health
Nursing
Aged care & Disability support
You provide a specialised service, so why shouldn’t your insurance provide specialised coverage?
The team answered all my questions and made the whole process so easy. Payment information, policy details and Certificate of Currency all arrived within 5 minutes. Excellent service, I would definitely recommend!
– Katie F., Disability Support Worker

Frequently asked questions

Discover a new level of simplicity with HPI Online’s insurance solutions. We’re committed to making insurance easy for healthcare professionals like you. Our streamlined process ensures hassle-free coverage tailored to your unique needs.

With HPI Online, you can focus on what you do best, knowing that your insurance experience is designed to be straightforward and stress-free.

HPI Online is a specialist provider of insurance for Allied Health Practitioners. Established in 2011, we are a division of Medisure Indemnity Australia, who are a specialist underwriting agency for healthcare, wellness and lifestyle related risks.

Professional indemnity insurance protects against claims for alleged negligence or breach of duty arising from an act, error or omission in the performance of professional services.

Not sure if you need PI? If you provide any type of product, service and/or advice to your client, and you work in the private sector, you may be liable for costs if a lawsuit is brought against you.

Public Liability insurance protects your business if a client or member of the public is injured or sustains property damage because of your alleged negligent business activities.

Example: Sophie walks into your practice and slips on her way to the reception desk as a result of the floor not being wiped down properly. There were no signs to alert clients that the floor was slippery. Sophie sustains a broken arm and a damaged mobile phone. She files a lawsuit to recover $100,000 in costs associated with her medical bills, phone and loss of income.
Professional Indemnity insurance protects you against claims for alleged negligence, or breach of duty arising from an act, error or omission in the performance of your professional services.

Example: John is a Registered Nurse, who received notice that a complaint had been lodged with the Australian Health Practitioner Regulation Agency (AHPRA), regarding a cosmetic injecting service he had provided. The AHPRA complaint resulted in an investigation being ordered by AHPRA, and John was required to provide a formal response. His HPI policy responded by covering the inquiry costs in relation to the investigation. This included the engagement of external counsel to formally respond to AHPRA.

Receiving a complaint or making a claim can be stressful, which is why we have claims specialists on hand to assist you through the process.

It’s important to advise us as soon as you become aware of any claims or circumstances relating to your services. You can do this via email, to claims@medisure.com.au or by phone on 07 3184 5300.

  • Public liability
  • Compensation for court attendance
  • Good Samaritan acts
  • $100,000 inquiry costs
  • Legal consultation
  • $250,000 lost documents
  • $25,000 public relations expenses
  • Spousal liability
  • $100,000 statutory liability

This list is not exhaustive, to read the full terms and conditions, please click here.